IBO Player or IBO Pro is not listed
App availability depends on the TV model and its app store. Make sure you are searching the TV's own apps rather than following instructions for another device.
Smart TV IPTV setup
About 5 minutes · Samsung, LG, Hisense, Vizio and other supported Smart TVs. Install IBO Player or IBO Pro from your TV's app store, then choose the playlist setup option that suits you.
Before you start
Smart TV menus vary by brand and model, but the setup flow is straightforward. Samsung Smart Hub, LG and other TV app stores may use different labels.
This guide covers supported Samsung, LG, Hisense, Vizio and similar Smart TVs where the relevant apps are available.
Have access to the TV's app store or Smart Hub so you can install the player directly on the television.
Keep the connection details supplied with your subscription ready for the playlist step.
Smart TV setup sequence
IBO Player and IBO Pro use the same basic device-information stage: first note the MAC Address and Device Key shown inside the app, then choose assisted or manual playlist setup.
Use the app store or Smart Hub built into your television. On Samsung TVs this is typically Smart Hub; other brands may use different names.
Search for IBO Player or IBO Pro and install the player directly from the apps available for your TV model. Then open it.
When the app opens, note the MAC Address and Device Key shown on screen. Take a clear photo or screenshot containing both so you have them ready for the next step.
If you do not want to manage the playlist yourself, send TELEGET a clear screenshot showing the MAC Address and Device Key from IBO Player or IBO Pro. We can use those details to add the playlist for you.
Use the official management page for the player you installed. Enter the MAC Address and Device Key exactly as shown in the app, then use the playlist-management option to add your TELEGET connection details.
Open the official IBO Player playlist manager ↗
Sign in with the MAC Address and Device Key from the app, then add the TELEGET playlist information supplied in your welcome email.
Open the official IBO Pro playlist manager ↗
Use the same MAC Address and Device Key, then add the TELEGET connection details from your TELEGET welcome email.
Follow the established player workflow for either Xtream Codes API or M3U, using only the connection details TELEGET supplied. Save the playlist when you have finished.
Return to IBO Player or IBO Pro. If the playlist does not appear immediately, close and reopen the app, then give it a moment to load the saved TELEGET playlist.
Smart TV troubleshooting
Small differences between TV models are normal. Work through the relevant check before changing your connection details.
App availability depends on the TV model and its app store. Make sure you are searching the TV's own apps rather than following instructions for another device.
Open the installed IBO Player or IBO Pro app again and look for the screen showing its MAC Address and Device Key.
Check that the MAC Address, Device Key and TELEGET connection details were entered exactly, then save and reopen the player.
Send TELEGET the exact point where setup stops and, where appropriate, the screenshot showing your MAC Address and Device Key so the team can guide you.
Need a hand?
If you get stuck installing the player, finding the device details or loading the playlist, contact TELEGET and tell us what you see on screen.
Send TELEGET a clear screenshot of the MAC Address and Device Key. We can add the playlist for you.